WA-Richland

Working with Ann Do at Loan Factory made buying our home a breeze! As first-time buyers, we had lots of questions. She answered every text and call quickly, kept us calm, and closed our loan on time with zero stress. We could not ask for a better guide. Me and my wife Rosalinda, appreciate every effort and time that they gave to us. 👏👏👏

Thanks you Bao Nguyen and Sophie Pham, you guys are really enthusiastic, answer all the questions that I asked and helped me a lot.

We appreciate Matt for getting us started in our process and having Patrick and Ivy later joining. Everyone was very communicative through phone call, text message, email, and app. They were very prompt with replies and always answer our questions or they always got back to us if they needed to go get our answers. They went above and beyond all the way the end and followed up with us. We also love gift we got!

A huge thank you to Sam Luong and Nhi Duong for helping us refinance our home! The entire process was incredibly smooth from start to finish. Communication was clear, everything was handled professionally, and we barely had to do anything. Sam and Nhi took care of every detail and made what could have been a stressful process completely hassle-free. If you're looking to refinance or purchase a home, I highly recommend working with Sam Luong and Nhi Duong. They truly make the experience easy and stress-free. Thank you again for the outstanding service!

Loan factory is excellent with their services---wonderful employees, very competitive rates and fast with closing!